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Microsoft Forms Pro

Create, send, and analyse surveys with ease to collect timely feedback and make informed decisions.

Capture and act on customer data with point-and-click simplicity

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    Easy to set up and configure

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    Automatically send surveys based on trigger events

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    Collect feedback across channels

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    Embed surveys across apps, web, and mobile

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    Identify sentiments automatically

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    Analyse feedback for impactful insights

Create professional surveys no matter your skillset

  • Develop customised, on-brand surveys with your company’s look and feel using AI-assisted suggested questions.
  • Incorporate sophisticated survey functionality like advanced branching, skip logic, individualised survey links, and multilingual capabilities.
  • Reach your audience with timely, mobile-optimised surveys distributed through email, QR codes, webpages, and apps.

Integrate data with your business applications

  • Engage with respondents at the right moment by automatically sending surveys based on trigger events.
  • Increase response rates by personalising questions based upon integrated data from your CRM, ERP, or HR systems.
  • Integrate results and view survey responses directly in Office 365 and Dynamics 365 to enhance business processes and gain a more comprehensive view of your customers.

Take informed action with AI-driven insights

  • View real-time results in Forms Pro or integrate data seamlessly with Power BI for advance analytics.
  • Monitor the pulse of your workforce or customers with AI-driven insights, including sentiment analysis, trend identification, and keyword detection.
  • Identify and act on opportunities by using Microsoft Flow to create triggered actions or notifications based on survey responses or sentiments.

How to buy

Forms Pro is included with select Microsoft Dynamics 365 subscriptions and is available as an upgrade for Office 365 subscriptions.

Microsoft Forms Pro

Dynamics 365 customers

Included1

Per 2,000 survey responses per tenant/month.

Additional responses may be purchased separately.

Office 365 customers

€84.30 2

Per 2,000 survey responses per tenant/month.

1 Forms Pro is included with Dynamics 365 Plan, Dynamics 365 Customer Engagement Plan, Dynamics 365 Unified Operations Plan, Dynamics 365 for Sales Enterprise, Dynamics 365 for Customer Service Enterprise, Dynamics 365 for Field Service, Dynamics 365 for Marketing, Dynamics 365 for Talent, and Dynamics 365 for Project Service Automation. Other Dynamics 365 customers can purchase Forms Pro separately.

2 Available as an upgrade option that can be purchased by your Office 365 administrator.

Take the next step with Microsoft Forms Pro

Get started 

Take the next step with Microsoft Forms Pro

Get started 

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Take the next step with Microsoft Forms Pro